Contact Us 📬
Have a question, suggestion, or feedback? We'd love to hear from you. The GiftMatch team is here to help.
Location
Romania
We operate 100% online
Response Time
24-48 hours
We respond to emails on business days
Get in Touch ✉️
Send us an email and we will get back to you within 24-48 hours on business days.
General Inquiries
For questions, suggestions, or feedback about GiftMatch.
Legal & Data Protection
For questions about privacy, personal data, or GDPR rights.
When you send us an email, we process your name and email address solely to respond to your inquiry. See our Privacy Policy for details.
Frequently Asked Questions ❓
Is GiftMatch free?
Yes, GiftMatch is completely free for users. We fund ourselves through affiliate commissions from recommended products, at no additional cost to you.
How do the recommendations work?
We use artificial intelligence to analyze your preferences, occasion, and budget. Then we search through thousands of products to offer you the most relevant gift suggestions.
Why do you recommend products from AliExpress?
AliExpress offers an extremely diverse range of products at competitive prices, with worldwide delivery. We participate in their affiliate program, which allows us to offer the service for free.
What do you do with my data?
We respect your privacy. Your searches are not permanently stored and we do not collect sensitive personal data. Read the Privacy Policy for complete details.
Can I return a product purchased through GiftMatch?
GiftMatch is a recommendation service. Purchases are made directly on AliExpress, and AliExpress return policies apply. We encourage you to check the return policy of each seller.
How can I report a problem with a product?
If you have problems with a product purchased through our links, please contact AliExpress Customer Service directly. If you have feedback about recommendations, send us an email.